Question 1

When will I recieve my order?

Accepted Answer

For orders placed within the Ottawa area, deliveries are made twice per month during the second week and last week of the month. Domestic shipments are estimated to be recieved between 5-8 business days. International shipments are estimated to be recieved between 2-4 weeks. *Please note the current Covid-19 Pandemic has forced shipping delays worldwide.

Question 2

What methods of payment do you accept?

Accepted Answer

We currently accept all methods of card payments through PayPal and Stripe. We unfortunatley do not accept certified cheques.

Question 3

Where do you ship to?

Accepted Answer

We offer worldwide shipping at the buyers expense. Please visit our Shipping & Returns page for more information.

Question 4

Can I purchase a gift certificate?

Accepted Answer

Yes! We offer e-gift cards that can be purchased directly in our online shop.

Question 5

Can I return my order?

Accepted Answer

All of our sales are final, we do not offer returns or exchanges. Please visit our Shipp & Returns page for more information.

Question 6

Do you offer payment plans?

Accepted Answer

As of right now we are not offering payment plans, though it is something we are considering in the near future.